Brand and Product Questions
How do you pronounce OSEA and what does it stand for?
Great question! OSEA is pronounced Ohhh-Seee-Uhhhh! OSEA's name is inspired by nature's elements: Ocean. Sun. Earth. Air.
How do I unlock and use the pump on my product?
Here's a step-by-step guide to help you unlock and use your pump effectively:Watch a video demonstration here!. For our Body Serums:. If you need any additional assistance with your pump, please reach out to our Customer Care Team here!.
How do I find the right products for me?
We’d love to help! You can visit individual product pages to find out more about each product or shop by “Benefits” on any page for your skin type. Take our Skincare Quiz here for even more personalized results. More questions? Connect with us by ema
Help! The product I want is sold out!
Oh no! Please visit the product page and click on the button that says “Join the Waitlist!” When the product is back in stock, you’ll be among the first to know. You can also subscribe to our newsletter and SMS alerts to get early access to back in s
Where are your products made?
Our skincare products are all manufactured in California from globally sourced ingredients!
What is the shelf life of your products?
All OSEA products have a PAO (Period After Opening, or freshness period from first use) of 12 months, with the exception of our Seabiotic® Water Cream, Undaria Algae™ Body Butter, Ocean Cleanser, Ocean Cleansing Mudd, and Dream Bio-Retinol Body Serum
Are all of your products packaged in glass?
Our products are packaged in glass except for our body scrubs and body wash which are packaged in 50% PCR (post-consumer recycled) plastic. We believe this is the safest option possible for a product that is being used in the bath or shower.
Is your packaging recyclable?
Our product packaging is recyclable. However, the availability of recycling of frosted and printed glass varies municipality to municipality. If your local recycling does not take frosted or printed glass we recommend TerraCycle. If you live in the L
My product arrived without a seal, should I be concerned?
Nope! Only some of our products have a seal on them.
Are your products vegan and cruelty-free?
We’ve been vegan and cruelty-free (and proud of it!) since 1996. Our products are plant-based and free from all animal-derived ingredients such as lanolin, beeswax, carmine and more. We are certified Vegan through PETA's Beauty Without Bunnies and Le
Do OSEA products contain preservatives?
We choose our preservative systems based on their safety and efficacy. If a product contains one drop of water, even in the form of aloe vera juice, a preservative is needed to maintain freshness, guarantee shelf life and prevent the growth of harmfu
Are OSEA products gluten-free?
Yes, all our products have been tested to be gluten-free. As with any new products, if you have serious allergies, we recommend that you consult with a doctor or do a patch test first.
Is it normal for a product color or smell to vary bottle to bottle?
Absolutely! Because we don’t use artificial colors in our products and our Seaweed is variable in color, there are natural variations in the color of our products. In our Undaria Algae™ Body Oil it is not uncommon for our products to develop Seaweed
Is it safe to use your products while I'm pregnant or nursing?
We know that navigating self-care safety while pregnant or breastfeeding is challenging, and though our mission is to create safer-for-you products, as with any skincare or supplement, follow your doctor's guidance.
Where can I get an OSEA facial?
We offer our signature OSEA treatments at our Venice Skincare Studio on Abbot Kinney in Venice. You can also check out our “Featured Partner” page here for a list of featured spas, or reach out to us at [email protected], or through Live Chat 8
How do I layer my body care and skincare?
Skincare: As a reminder, wait a few moments after each step to allow the product to absorb! Learn more here. 1. Cleanser2. Toner 3. Serum 4. Eye Cream 5. Moisturizer 6. Face oil. Eye Care: Follow the steps below to use both the Ocean Eyes® Age-Defyin
Sea Rewards
What is Sea Rewards?. How do I join Sea Rewards?. Is the Sea Rewards free to join?. How can I earn points?. How do I redeem my points?. Where can I see my points balance?. Do my points/rewards expire?. Can loyalty rewards and promo codes be combined?
Refer a Friend
How does the Refer a Friend program work?. How do I refer a friend?. Is there a limit to how many people I can refer?. How does my friend get the discount?. Can I refer friends who are already customers?. How will I know if my friend has made a purch